{"id":240,"date":"2021-04-23T08:06:31","date_gmt":"2021-04-23T08:06:31","guid":{"rendered":"https:\/\/grupomartinturiel.es\/producto\/atencion-al-cliente-gestion-de-calidad\/"},"modified":"2021-05-21T10:48:05","modified_gmt":"2021-05-21T10:48:05","slug":"atencion-al-cliente-gestion-de-calidad","status":"publish","type":"product","link":"https:\/\/grupomartinturiel.es\/?product=atencion-al-cliente-gestion-de-calidad","title":{"rendered":"Atenci\u00f3n al cliente. Gesti\u00f3n de calidad."},"content":{"rendered":"<h2>OBJETIVOS CURSO BONIFICADO ONLINE ATENCION AL CLIENTE. GESTION DE CALIDAD.<\/h2>\n<ul>\n<li><span>Conocer las herramientas para la gesti\u00f3n de calidad.<\/span><\/li>\n<li><span>Ser conscientes de la importancia de la imagen en la calidad.<\/span><\/li>\n<li><span>Comprobar la eficacia del trabajo en equipo.<\/span><\/li>\n<li><span>Controlar las emociones y aprender a utilizar las habilidades sociales.<\/span><\/li>\n<li><span>Conocer los tipos de clientes.<\/span><\/li>\n<li><span>Controlar las quejas y reclamaciones<\/span><\/li>\n<li><span>Lograr un nivel alto de satisfacci\u00f3n con los clientes.<\/span><\/li>\n<li><span>Utilizar la comunicaci\u00f3n como herramienta de calidad y excelencia.<\/span><\/li>\n<li><span>Evitar barreras en la comunicaci\u00f3n.<\/span><\/li>\n<li><span>Lograr una comunicaci\u00f3n fluida y positiva en el \u00e1mbito laboral.<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>OBJETIVOS CURSO BONIFICADO ONLINE ATENCION AL CLIENTE. GESTION DE CALIDAD. Conocer las herramientas para la gesti\u00f3n de calidad. Ser conscientes de la importancia de la imagen en la calidad. Comprobar la eficacia del trabajo en equipo. Controlar las emociones y aprender a utilizar las habilidades sociales. Conocer los tipos de clientes. Controlar las quejas y &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/grupomartinturiel.es\/?product=atencion-al-cliente-gestion-de-calidad\"> <span class=\"screen-reader-text\">Atenci\u00f3n al cliente. Gesti\u00f3n de calidad.<\/span> Leer m\u00e1s &raquo;<\/a><\/p>\n","protected":false},"featured_media":510,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"product_brand":[],"product_cat":[34],"product_tag":[],"class_list":{"0":"post-240","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-atencion-al-cliente","7":"desktop-align-left","8":"tablet-align-left","9":"mobile-align-left","11":"first","12":"instock","13":"shipping-taxable","14":"product-type-simple"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Atenci\u00f3n al cliente. 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